Job Summary

The Hospital Receptionist is responsible for welcoming patients and visitors, managing appointments, handling inquiries, and ensuring smooth front-office operations while providing excellent customer service.

Key Responsibilities
Greet and assist patients, visitors, and attendants professionally.
Register recent patients and maintain patient records accurately.
Schedule, confirm, and manage patient appointments.
Answer phone calls and direct inquiries to the appropriate departments.
Guide patients regarding hospital services, departments, and procedures.
Coordinate with doctors, nurses, and other departments for patient appointments and admissions.
Collect registration fees and issue receipts as per hospital policy.
Maintain confidentiality of patient information.
Handle patient complaints and escalate issues when necessary.




Ensure the reception area is clean, organized, and welcoming.

Required Qualifications
Any Bachelor's Degree or Diploma.
Prior experience in a hospital or healthcare setting is preferred.
Basic computer knowledge (MS Office, Hospital Management Software).
Good communication skills in Tamil and English.
Strong interpersonal and customer service skills.

Skills Required
Communication and listening skills
Patient handling and customer service
Time management
Multitasking ability
Skilled appearance and behavior

Pay: ₹7,000.00 - ₹12,000.00 per month

Perks
Provident Fund

Work Location: In person

📌 Receptionist Tiruchirappalli
🏢 ATLAS HOSPITALS
📍 Tiruchirappalli