Key Responsibilities:
Provide day-to-day support to the Sales Team.
Prepare and maintain sales reports, MIS and sales-related documents.
Coordinate with customers regarding quotations, orders, delivery status and other requirements.
Prepare quotations, sales orders, invoices and other necessary documents.
Coordinate with Accounts, Service, Dispatch and other departments for order processing and delivery.
Maintain customer and sales data in Excel/CRM.
Follow up with customers and sales executives for pending requirements and payments.
Track sales targets, orders and pending cases.
Handle customer queries and ensure timely resolution/escalation.
Maintain proper records of sales activities and documentation.
Perform other sales coordination and administrative tasks as assigned.
Required Skills:
Good communication and coordination skills.
Positive knowledge of MS Excel and MS Office.
Basic knowledge of MIS and CRM.
Valuable follow-up and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Positive written and verbal communication skills.