05 Oct
|
Tekshapers Software Solutions
|
Pune
05 Oct
Tekshapers Software Solutions
Pune
B.E./B.Tech/MCA with 80%+ academic score, 2025/26 passout
Excellent communication and interpersonal skills
Make the CV accordingly
Technical Skills
Basic understanding of Salesforce CRM and cloud technologies
Knowledge of Users, Roles, Profiles, Permission Sets, Reports, and Dashboards
Understanding of Salesforce Security and Data Management concepts
Basic knowledge of SOQL, Data Loader, and Salesforce Objects
Familiarity with incident management and support processes
Understanding of web applications, integrations, and APIs
Robust analytical and problem-solving skills
Key Responsibilities
Provide Salesforce production and user support for business-critical applications
Troubleshoot user access, security, data, and configuration issues
Monitor application health and support incident resolution activities
Assist with user provisioning and permission management
Support deployments, release validations, and change management activities
Collaborate with business users, developers, and cross-functional teams
Identify automation and process improvement opportunities
Maintain support documentation and knowledge articles
Preferred Skills
Salesforce Administrator Certification (preferred)
Knowledge of Flows, Validation Rules, Reports, and Dashboards
Exposure to Jira, ServiceNow, Copado, or similar tools
Interest in Salesforce Administration, Production Support, Automation, and Cloud Technologies
Robust learning agility and customer-focused mindset
Ideal Candidate
Passionate about Salesforce and CRM technologies
Proactive, detail-oriented, and eager to learn
Solid ownership mindset with excellent problem-solving skills
Interested in building a career in Salesforce Administration and Production Support
📌 Salesforce Administrator Associate Fresher Pune
🏢 Tekshapers Software Solutions
📍 Pune