Role & res1. Sales & Business Performance
Own monthly, weekly and daily store sales targets and profitability.
Drive conversion, ATV, UPT and other store KPIs.
Plan and execute local initiatives to improve footfall and sales.
Analyse daily performance and take corrective actions.
Store Operations
Ensure smooth day-to-day functioning of the store.
Maintain company SOPs, opening/closing procedures and operational discipline.
Ensure store readiness, cleanliness and brand standards at all times.
Control operating expenses and avoid unnecessary costs.
Team Management
Lead, motivate and monitor the store team.
Allocate daily responsibilities and ensure optimum manpower utilisation.
Conduct regular briefings, coaching and performance reviews.
Ensure grooming, attendance, discipline and productivity standards.
Customer Experience
Deliver an excellent and consistent customer experience.
Handle customer complaints and escalations effectively.
Ensure staff follows the defined selling process and service standards.
Build repeat customers and improve customer retention.
Inventory Management
Maintain accurate inventory and minimise stock losses/shrinkage.
Monitor stock availability, ageing, replenishment and transfers.




Ensure regular physical stock checks and reconciliation.
Maintain proper control over damages, returns and discrepancies.
Visual Merchandising
Ensure VM guidelines are implemented as per brand standards.
Maintain product presentation, displays, signage and promotional communication.
Coordinate timely implementation of recent launches and campaigns.ponsibilities
Cash & Compliance
Ensure 100% accuracy in cash, card, UPI and other collections.
Conduct regular cash reconciliation and resolve discrepancies immediately.
Ensure petty cash and store expenses are properly controlled and documented.
Maintain compliance with audit, statutory and company requirements.
Reporting & Analysis
Prepare and submit daily, weekly and monthly store reports.
Track sales, stock, expenses, manpower and KPI performance.
Identify gaps and implement action plans with explicit timelines.

Key Performance Indicators (KPIs) Sales Achievement | Conversion | ATV | UPT | Gross Margin | Stock Accuracy | Shrinkage | Customer Experience

Manpower Productivity | Store Expenses | Audit Complianc

Preferred candidate profile

📌 Retail And Store Manager Akola
🏢 Lawman PG
📍 Akola