Key Responsibilities
Sales Enquiry & Lead Coordination
Quotation & Proposal Coordination
Order Processing
Customer Coordination
Act as a communication link between customers and internal departments.
Design & Production Coordination
Dispatch & Installation Coordination
Payment Follow-Up
MIS & Reporting
Required Skills
Excellent sales coordination and follow-up skills
Strong verbal and written communication
Customer handling and relationship management
Valuable knowledge of MS Excel, Word and email
Ability to prepare and maintain MIS reports
Basic understanding of quotations and BOQs
Solid organizational and documentation skills
Ability to coordinate multiple projects simultaneously
Positive problem-solving and interpersonal skills
Ability to work effectively with sales, design, production and installation teams
Knowledge of CRM/ERP software and AutoCAD drawings will be an added advantage.