05 Oct
|
Viceroy Resort u0026
|
Kochi
05 Oct
Viceroy Resort u0026
Kochi
HOUSEKEEPING SUPERVISOR –
Reports To: Executive Housekeeper / Housekeeping Manager
Key Responsibilities
Supervise and coordinate the daily activities of Room Attendants, Public Area Cleaners, and Laundry Staff.
Allocate daily duties and ensure all assigned work is completed efficiently and on time.
Inspect guest rooms, bathrooms, public areas, and back-of-house areas to ensure cleanliness and presentation standards are maintained.
Ensure rooms are properly cleaned, stocked, and ready for guest arrival.
Handle guest housekeeping requests and resolve minor complaints promptly and professionally.
Coordinate with Front Office regarding room status, VIP rooms, special requests, and guest requirements.
Report maintenance issues to the Maintenance Department and follow up for timely rectification.
Monitor housekeeping supplies, linen, guest amenities, cleaning chemicals, and equipment.
Ensure chemicals and cleaning equipment are used correctly and safely.
Train and guide housekeeping staff on cleaning procedures, hygiene, safety, and hotel standards.
Monitor staff attendance, grooming, discipline, and work performance.
Maintain proper records of linen, supplies, room inspections, and daily housekeeping activities.
Ensure proper handling and recording of Lost & Found items as per hotel policy.
Maintain high standards of hygiene, safety, cleanliness, and guest service.
Maintain positive coordination with all hotel departments.
Report operational issues and departmental requirements to the Executive Housekeeper.
Perform any other duties assigned by the Executive Housekeeper or General Manager.
Pay: ₹16,000.00 - ₹21,000.00 per month
Work Location: In person
📌 Senior Housekeeping Supervisor Kochi
🏢 Viceroy Resort u0026
📍 Kochi