About Us

Job Summary

We are currently hiring for the Team Leader - Operations for a US Travel or Ticketing Voice Process.Job DetailsShift Timings :US Shift.

Working Days. : 5 days a week.

Work mode : Onsite Role

Weekly Off : Rotational Shift 2 Rotational off.

Work Location : Gurgaon Sector

Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.Communication: Excellent English Communication Skills (verbal and written).Key Responsibilities:Attrition Shrinkage Management.People Management DevelopmentCoaching and PerformanceMetric Control and AdherenceBottom Quartile ManagementProcess and Policy GovernanceClient and Stakeholder ReportingTarget Achievement

Primary Job Responsibilities

Skills/Knowledge/Abilities

Education

Experience Target

Specialized Certifications

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Leader Customer Service Ggn Gurugram
🏢 Sykes
📍 Gurugram