Job Summary

Position Summary

We are looking for a competent, friendly service advisor to join our automotive shop. The individual in this role would act as the point of contact for our automotive customers, from initial greet, to service explanation, to payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and the ability to perform basic math skills

Responsibilities and Duties

Duties and Responsibilities
Capturing customer’s request promptly at reception stage
Ensure maintenance and repair of vehicle through explicit identification of customers need.
Ensure clear and accurate service invoice that shows parts,labor and lubricates charges.
Ensure all customer vehicles are clean and ready as per customer satisfaction.
Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
Connect customers with appropriate automotive mechanic or technician
Consult with mechanics regarding appropriate service options
Develop as many solution methods as possible, attempting to keep costs low




Explain all service options to customers including time and cost estimates
Provide in-depth information on original equipment manufacturer (OEM) part options
Advise customers on warranty protections and other potential cost-saving service options
Track maintenance or repair status, fill out reports on labor and cost of all services
Perform post-service inspection with customers and answer any questions they may have
Ring up customers at the front desk, facilitate financial transactions

Required Experience and Qualifications

Desired Candidate Profile
Should be a graduate or diploma holder in auto/Mech with around 1 to 3 years of experience.
Excellent interpersonal communication skills
Ability to explain complicated automotive concepts to visitors who may not be familiar with industry terminology
Compassionate, patient demeanour
Problem solving/critical thinking skills
Extensive knowledge base of automotive industry and parts.

Job Type: Full time Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Service Advisor Jodhpur
🏢 Deora Hyundai
📍 Jodhpur