Candidate must have experience as Backend Coordinator or Service Incharge or as Supervisor in Service Industry ( Laptop Authorised Service Centers/Mobile Authorised Service Centers/ Consumer Electronics or Home Appliances )
Resolve Customer Issues, regarding repairing of products and handling the Customer Enquiries to procure the best products
Handling Escalation Cases as a Coordinator
Call Allocation and follow up with Service Technicians
Always in touch with Field team for regular updates
Responsible for the Preparation & Maintenance of the MIS Reports on Daily, Weekly, & Monthly Basis
Assigning the Complaints to the Authorised Service Centers to resolve the Customer Query

Work Experience - 1 - 2 yrs. Fixed Salary 23K p.m. to 25K p.m.





PF+Mediclaim+Mobile Reimbursement+Leave Encashment

Education Background - 10th/10+2 (PUC) / Technical certification / Diploma

Communication Skills - Valuable ( English & Regional language)

Job Type: Full time

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks
Cell phone reimbursement
Health insurance
Leave encashment
Life insurance
Provident Fund

Application Question(s):
Do you have experience in Customer Handling
Have you worked, in any Home Appliances Authorised Service Centers.

Work Location: In person

📌 Service Coordinator Kozhikode
🏢 Jeeves Consumer Services Private
📍 Kozhikode