05 Oct
|
Naukripay
|
Delhi
This is a remote position.
Job Title: Telecaller / Telecalling Executive
We are looking for a confident and energetic Telecaller to handle customer calls, generate leads, follow up with potential clients, and maintain solid customer relationships.
Key Responsibilities
Make outbound calls to potential and existing customers.
Explain company products/services clearly and professionally.
Generate leads and convert inquiries into potential business opportunities.
Follow up with interested customers regularly.
Handle incoming customer inquiries and provide accurate information.
Maintain daily call records and update customer details in CRM/Excel.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales team for qualified leads.
Resolve basic customer queries and escalate issues when required.
Maintain professional communication and a positive customer experience.
Candidate Requirements
Good communication skills in Hindi; basic English communication preferred.
Confident and convincing speaking ability.
Basic knowledge of computer, WhatsApp, Excel, or CRM software.
Ability to handle multiple calls and follow-ups.
Target-oriented and self-motivated personality.
Freshers as well as experienced candidates can apply.
Qualification
12th Pass / Graduate / Any relevant qualification.
Experience
Fresher to 3 Years.
Skills Required
Telecalling, Customer Handling, Lead Generation, Follow-up, Sales Communication, Customer Support, CRM Handling, Convincing Skills.
Employment Type
Full-Time
Job Category
Telecaller / BPO / Customer Support / Sales
Advantages
Fixed Salary - Performance Incentives - Growth Opportunities - Training and Support - Professional Work Setting
📌 Telecaller Work From Home Delhi
🏢 Naukripay
📍 Delhi