05 Oct
|
Coral bling services
|
Gurugram
05 Oct
Coral bling services
Gurugram
Key Responsibilities: International Support: Deliver high-quality customer service to global clients across assigned communication channels.
Query Resolution: Answer customer inquiries and troubleshoot product or service issues quickly and accurately.
Metric Performance: Meet daily performance targets including customer satisfaction, resolution time, and quality scores.
Data Logging: Document every customer interaction accurately in the database CRM tool.
Escalation Handling: Route complex technical issues or severe customer complaints to the correct tier-two support teams.
Process Compliance: Follow company privacy policies and international security standards during every customer call.
📌 Telesales Executive Gurugram
🏢 Coral bling services
📍 Gurugram