Location: Pune – Head Office

Experience: 1–2 Years

Employment Type: Full time

Job Overview

We are looking for a Team Coordinator – Operations to manage client coordination, service requests, vendor scheduling, follow-ups, and operational reporting for assigned accounts.

Key Responsibilities
Coordinate with clients regarding service requests, scheduling, updates, and closures.
Assign and coordinate vendors for site visits and ensure SLA/TAT adherence.
Track service requests, vendor performance, job cards, approvals, and costs.
Coordinate preventive maintenance schedules and ensure timely completion.
Maintain and update the vendor database and support vendor onboarding.
Prepare weekly/monthly MIS reports and track SLA, TAT, rework, and vendor performance.
Escalate unresolved service issues and ensure timely closure.
Identify additional service requirements and support account growth.

Requirements




1–2 years of experience in Operations, Service Coordination, Client Coordination, Vendor Management, or similar roles.
Good communication, coordination, follow-up, and problem-solving skills.
Positive knowledge of MS Excel/MIS.
Ability to manage multiple service requests and stakeholders.
Candidates who can speak Hindi,Tamil, Malayalam, or Telugu will be preferred.
Willingness to work from the Pune Head Office.

Key Skills Client Coordination | Vendor Management | Operations | Service Delivery | MIS | MS Excel | SLA/TAT | Follow-up | Team Coordination

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits
Cell phone reimbursement
Adaptable schedule
Health insurance

Work Location: In person

📌 Team Coordinator Baner
🏢 Prophandy Technologies
📍 Baner