Greet the customers & Staff (Namaskar)
Provide assistance to Assistant Manager in all administrative & operational matters, documentation & reporting
Perform Batch Close procedures after every shift.
Ensure Ticket Complementary & Food Complementary updates with proper UM/AM signatures.
Maintain and update the Lost and Found Report with required sign-offs.
Conduct weekly pest control checks and ensure documentation is signed.
Ensure washrooms (gents & ladies) and staff rooms are clean and hygienic at all times.
Maintain cleanliness and proper lighting in Box Office outer areas
Conduct Spot Checks in Box Office and Candy counter for both shifts (with UM/AM signature).
Record damage ticket details daily.
Maintain daily checklist records with UM/AM signature.
Perform daily yield checks and monitor shortage/excess updates.




Ensure ticket rolls are properly stocked.
Verify all POS areas are functional and clean.
Ensure Till Talkers are presentable and available.
Update and maintain MIS records.
Ensure all ESPs have torches and are active on the floor.
Confirm OA & GRE are briefed on recent releases.
Monitor staff locker facilities and ensure admin holds spare keys.
Collect guest feedback daily with a target of 15 responses.
Ensure Form-17 is updated consistently.
Keep the Display Schedule updated and available in prescribed format.
Maintain SOS (Show Order Sheet) as per the show-wise schedule.
Update daily and weekly collection reports without fail.

📌 Cinema Team Leader Mumbai
🏢 Rajhans Group of Industries
📍 Mumbai