05 Oct
|
Milan Contact Support
|
Kota
05 Oct
Milan Contact Support
Kota
Role & responsibilities
Make outbound calls to customers/passengers.
Collect feedback and explain service-related information.
Handle basic customer queries politely and professionally.
Update call outcomes, feedback, and customer details in Excel / Google Sheets.
Follow provided call scripts and communication guidelines.
Inform seniors about complaints or issues for escalation.
Maintain daily calling and reporting targets.
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🏢 Milan Contact Support
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