05 Oct
|
ValuePoint
|
India
Role & responsibilities
1)All activities related to Helpdesk.
2) Windows, Microsoft Outlook trouble shooting skills
3) Handling issues over phone
4) Support Desktops, Laptops, Printers & Scanners.
5) Monthly MIS report generation.
6) Experience on ticketing tool
7) Issues related to Hardware & Software (Installations & Troubleshooting)
8) Issues related to Anti-virus, windows patches and Encryption Software
9) Knowledge on basic Network & VPN issues troubleshooting
10) Excellent written and verbal communication very key.
📌 It Support Engineer Gurugram (India)
🏢 ValuePoint
📍 India