A Teller is responsible for handling daily customer transactions, ensuring accuracy in cash operations, and delivering excellent service at the branch.
Cash Handling & Transactions
Accept deposits, withdrawals, money transfers, and loan payments.
Cash cheques and issue savings withdrawals.
Balance cash drawer at the beginning and end of shift.
Count and package currency and coins as per guidelines.
Customer Service
Assist customers with queries on accounts, deposits, and banking products.
Resolve customer issues politely and professionally.
Guide customers in using ATMs, digital banking, and selfservice banking tools.
Account Services
Support opening of recent accounts including savings, current, and other variants.
Assist with closing accounts, issuing debit cards,



and ordering cheque books.
Maintain accurate records of all transactions.
Compliance & Security
Follow all internal controls, branch policies, and regulatory guidelines.
Maintain confidentiality of customer information.
Identify and report suspicious or fraudulent activities.
Operational Support
Perform routine tasks like filing, record maintenance, and handling branch mail.
Assist in vault operations and foreign currency transactions (where applicable).
Ensure timely completion of all teller line processes.

📌 Teller Silchar
🏢 HDFC Bank
📍 Silchar