We’re Hiring: Travel Agent (Amadeus GDS) – Day Shift
We are looking for an experienced Travel Agent to join our team for the day shift. The ideal candidate should be well-versed in Amadeus GDS and capable of handling end-to-end travel booking operations efficiently.
Key Responsibilities:
Handle flight reservations, reissues, cancellations, and refunds using Amadeus GDS
Manage domestic and international ticketing
Assist clients with fare rules, schedules, and travel-related queries
Resolve booking issues and provide excellent customer support
Coordinate with airlines and suppliers when required
Ensure accuracy and compliance with company policies
Maintain proper documentation and follow standard booking and ticketing procedures
Requirements:
Proven experience working on Amadeus GDS
Valuable knowledge of airline fares, routing, and ticketing rules
Ability to work independently during the day shift
Solid communication and problem-solving skills
Excellent attention to detail and time management skills
Prior experience in a travel agency is preferred
Ability to handle multiple bookings and customer requests efficiently