Job Summary
Inbound calling process.
Follow-up with customers to ensure their issues are resolved satisfactorily
Providing information as per customer query related to the customer health plan
Resolving customers issues in a timely manner
Escalating issues to the appropriate department.
Documenting all interactions with customers for future QA
Key Responsibilities
Candidate must have positive English communication.
In bound calling process.
Resolve customer queries as per the process.
Follow quality parameters while connecting with the customers.
Comfortable in rotational shift & week off.
📌 Walk In Drive Customer Support Executive Delhi
🏢 Care Health Insurance
📍 Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.