Introduction

About Us
SymphonyAI is a leading enterprise AI solutions provider helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in improving supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction.

We are committed to delivering measurable outcomes for our clients through cutting-edge technology, deep domain expertise, and robust customer partnerships.

Job Description

Job Summary
We are seeking a Senior Consultant with solid technical expertise to support implementation and post-implementation deployment, optimization, and ongoing technical support for SymphonyAI SCPO/GOLD solutions for global retail customers.
This is a customer-facing role focused on US retailer rollout support, requiring close collaboration with business stakeholders, product teams, architects, and implementation teams. The ideal candidate will have hands-on experience in enterprise application troubleshooting, database performance optimization,



system integration, and the ability to diagnose complex issues, guide optimization activities, and provide Level 3 technical support during critical outages and deployments. This role requires both deep technical expertise and the ability to communicate clearly with customers across technical and business contexts.
Key Responsibilities
Technical Discovery & Solution Design
• Lead technical discovery sessions and workshops with customers to understand current system landscapes, integration needs, and technical requirements.
• Design scalable and secure technical solutions aligned with SymphonyAI SCPO capabilities and customer business objectives.
• Define architecture, data flows, integration patterns, and deployment approaches for implementation programs.

Integration & Technical Implementation
• Support end-to-end integration efforts across enterprise systems, planning platforms, ERP systems,

📌 Senior Technical Consultant Bengaluru
🏢 SymphonyAI
📍 Bengaluru