Job Title: Operations Specialist II
Solution Line: ASC
Position Type: Full Time
Work Mode: In Office
Cab Facility: Yes
Education:
• Bachelor’s degree or equivalent years of industry experience.
Aon is looking for an Operations Specialist As part of an industry-leading team, you will help empower results for our clients by delivering cutting-edge and effective solutions supporting the business. Your impact as an Operations Specialist
• Review Aon Connect (CRM tool) Bid Support and add requests as they come into the PaC report, (excel and Monday.com)
• Check Aon Connect accuracy, proper completion of PaC Bid Support requests, and ensure R3 (qualification document) and RFP (Request for Proposal) documents have been attached
• Reach out to chance owners for missing or incomplete information on Aon Connect
• Responsible for sending out R3 emails in a timely manner and track follow-ups to ensure that Bid Support requests can proceed to next stage of assigning projects
• Update report as needed (win/loss, rehearsal coaches and dates, status updates,
moving from In-progress to completed, and more)
• Review Monday.com for accuracy of notifications
• Attend daily Creative assignment call
• Send RFP/Proposal and finalist assignment emails daily, partnering with Bid Directors and Creative Managers on assignments and details
• Review PaC report and check project management records in Aon Connect to update to ‘submit’
• Daily monitoring of mailbox for Aon’s rehearsal coach program - Address inquiries
• Keep rehearsal coach master list updated – adding/removing coaches and shadows as needed from each
• Own and maintain rehearsal coach distribution group (badged and shadow) updates – Updating distribution groups as updates are received (i.e., moving someone from our training group to badged once they advance to badged status)
• Send out congratulatory email to the newly badged coaches
• Responsible for sending out rehearsal coaching surveys within 72 hours of rehe
📌 Operations Specialist Ii Bengaluru
🏢 Aon
📍 Bengaluru