Position Title: Customer Relations Intern
Employment Type: Onsite Internship (Performance-Based Opportunity for Permanent Full time Conversion & Salary Growth)
Location: On-site (Shopping Mall Customer Service Desk)
Shift Timings: 11:00 AM – 8:00 PM (9-hour shift inclusive of break time)
Work Schedule: 6 days a week with rotational day off (Weekends and public holiday availability required during peak mall hours)
Internship SummaryWe are seeking a dynamic, customer-focused Customer Relations Intern to represent our brand on-site at our shopping mall location. In this role, you will be the primary point of contact for mall visitors, handling in-person inquiries, managing feedback, supporting promotional events, and ensuring an exceptional guest experience.
This internship offers hands-on exposure to retail operations, event management, and client relations, with a direct path to permanent full-time employment, salary revisions, and long-term career progression based on your performance evaluations.
Key Responsibilities• Visitor Assistance:



Greet shoppers warmly and provide directions regarding store locations, mall facilities, amenities, and event details.
• Issue Resolution: Address customer queries, concerns, and complaints professionally in office, escalating complex matters to mall management when necessary.
• Desk & Information Management: Help manage the central information desk, issue promotional vouchers/passes, log lost and found items, and maintain visitor records.
• Event & Campaign Support: Assist with on-site marketing activations, seasonal events, and mall-wide loyalty program drives.
• Store & Operations Coordination: Work alongside mall retailers, security personnel, and facility teams to ensure a seamless, welcoming shopper environment.

Stipend & Allowances• Monthly Stipend: ₹15,000 per month
• Full Attendance Allowance: ₹1,000 per month (Awarded for 100% scheduled shift attendance and punctuality)
• Growth opportunities: Performance evaluations at the end o

📌 Customer Relations Intern Hyderabad
🏢 TOPCLASS SECURITY SERVICES
📍 Hyderabad