05 Oct
|
Naukripay
|
Delhi
This is a remote position.
Job Title: Telecaller / Telecalling Executive
We are looking for a confident and energetic Telecaller to handle customer calls, generate leads, follow up with potential clients, and maintain robust customer relationships.
Key Responsibilities
Make outbound calls to potential and existing customers. - Explain company products/services clearly and professionally. - Generate leads and convert inquiries into potential business opportunities. - Follow up with interested customers regularly. - Handle incoming customer inquiries and provide accurate information. - Maintain daily call records and update customer details in CRM/Excel. - Achieve daily, weekly, and monthly calling and conversion targets. - Coordinate with the sales team for qualified leads. - Resolve basic customer queries and escalate issues when required. - Maintain professional communication and a positive customer experience.
Candidate Requirements
Good communication skills in Hindi; basic English communication preferred. - Confident and convincing speaking ability. - Basic knowledge of computer, WhatsApp, Excel, or CRM software. - Ability to handle multiple calls and follow-ups. - Target-oriented and self-motivated personality. - Freshers as well as experienced candidates can apply.
Qualification
12th Pass / Graduate / Any relevant qualification.
Experience
Fresher to 3 Years.
Skills Required
Telecalling, Customer Handling, Lead Generation, Follow-up, Sales Communication, Customer Support, CRM Handling, Convincing Skills.
Employment Type
Full-Time
Job Category
Telecaller / BPO / Customer Support / Sales
Advantages
Fixed Salary - Performance Incentives - Growth Opportunities - Training and Support - Professional Work Workplace
📌 Telecaller Work From Home Delhi
🏢 Naukripay
📍 Delhi