Role Description

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary:

UST is looking for….

E&B; Analyst Role Summary The Enrollment & Billing (E&B;) Analyst is responsible for accurately processing member enrollment, eligibility, maintenance, and billing transactions in TriZetto Facets. The role reviews source documents and system reports, resolves fallout, performs billing reconciliation and receipt reallocations, supports employer group communications, and meets defined quality, productivity, documentation, and turnaround-time requirements. Key Responsibilities Data Review & Maintenance

• Review Enrollment and Billing reports generated from TriZetto Facets and identify fallout requiring additional work.




• Verify member addresses and complete address remediation in TriZetto Facets using approved USPS or Satori reporting.
• Validate member eligibility and enrollment documents for completeness and accuracy.
• Save supporting documents to approved secure storage according to desktop procedures. Enrollment Processing
• Process recent member additions, changes to existing member information, removals, terminations, and demographic updates in TriZetto Facets.
• Identify and correct fallout from employer portals, BenefitFocus Enrollment Center, and other self-service channels.
• Identify and correct 834 electronic file errors.
• Support implementation and maintenance of current and renewing 834 files. National Accounts & Medicare Supplement
• Process assigned custom National Accounts files, including dual-year files, full files, eligibility spreadsheets, uploads, error mitigation, and urgent enrollment work.
• Process National Accounts enrollment reports according to assigned complexity.

📌 Associate Iii Thiruvananthapuram
🏢 UST
📍 Thiruvananthapuram