Company: Lorio Homes
Industry: Premium Imported Italian Marble & Luxury Interior Materials
Location: Kerala
Experience: 1+ Year

Job Summary

Lorio Homes is looking for a Telecalling Executive to handle customer calls, generate and qualify leads, schedule appointments, and support the sales team in converting enquiries into potential business opportunities.

Key Responsibilities
Make outbound calls to leads received from Meta, Google, website, referrals and other sources.
Understand customer requirements, project details, budget and material preferences.
Qualify leads and update all relevant information in CRM/Odoo.
Schedule showroom visits and appointments for the sales team.
Follow up regularly with prospective customers and maintain lead status.
Coordinate with the sales team for lead handover and follow-up.
Maintain daily telecalling and lead-conversion reports.
Ensure timely follow-up with enquiries and avoid missed opportunities.
Support customer communication and basic after-sales coordination when required.

Requirements
1+ year experience in telecalling, telesales, customer service or lead generation.




Excellent verbal communication and interpersonal skills.
Multilingual candidates preferred – Malayalam and English required; Hindi/Tamil/Kannada would be an advantage.
Basic knowledge of CRM/Excel/Odoo or similar systems.
Good follow-up skills and a customer-focused approach.
Ability to work with sales targets and deadlines.
Experience in interior, real estate, building materials, luxury products or showroom sales will be an added advantage.

Key Performance Indicators
Number of calls and leads contacted
Qualified leads generated
Showroom appointments scheduled
Lead follow-up completion
Lead-to-appointment conversion
Sales-team lead handover quality
CRM/reporting accuracy
Contribution to sales conversion

What We Offer
Competitive salary based on experience and performance
Growth opportunities in a premium luxury-brand setting
Qualified and supportive work culture
Performance-based incentives

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement

Work Location: In person

📌 Tele Calling Executive Aluva
🏢 L‘orio Homes
📍 Aluva