We are seeking a dedicated and experienced Team Leader to oversee and manage our team in the Mumbai region. The ideal candidate will be responsible for leading a team, ensuring effective team management, and driving performance to meet organizational goals. As a Team Leader, you will play a crucial role in team building and development, fostering a positive work environment, and enhancing team productivity. Key Responsibilities: - Lead and manage a team of professionals, providing guidance and support to achieve team objectives. - Implement effective team management strategies to enhance performance and productivity. - Monitor team performance through key performance indicators (KPIs) and key result areas (KRAs), ensuring targets are met. - Develop and execute strategies for attrition control and shrinkage control to maintain team stability. - Foster a collaborative and inspiring team environment, encouraging team members to excel in their roles.



- Conduct regular team meetings to communicate goals, provide feedback, and address any challenges. - Collaborate with other departments to ensure alignment and support for team initiatives. Required Skills: - Proven experience in team handling and team leading. - Robust skills in team management and team building. - Familiarity with sales processes, particularly in a BPO or insurance context. - Knowledge of attrition control and shrinkage control strategies. - Ability to set and monitor KPIs and KRAs effectively. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a proactive approach to team challenges. If you are a motivated individual with a passion for leading teams and driving results, we encourage you to apply for this exciting prospect.

This job is provided by Shine.com

📌 Team Leader Mira Bhayandar
🏢 GLOBAL SERVICES
📍 Mira Bhayandar