Patient Service Officer (PSO) – Nalam Hospital, Theni

Nalam Hospital, Theni is looking for a friendly and responsible Patient Service Officer (PSO) to support patients and attendants and ensure smooth coordination throughout their hospital visit.

Qualification
Any Degree from a recognized institution.
Freshers are most welcome to apply.
Experience in hospital, healthcare, patient care, front office, customer service, or patient coordination will be an advantage.
Positive communication skills in Tamil and English.
Basic computer knowledge preferred.

Key Responsibilities
Assist patients and attendants with registration, appointments, consultations, investigations, billing, and hospital services.
Welcome and guide patients professionally and provide patient-friendly service.
Coordinate with doctors, nurses, pharmacy, laboratory, billing, insurance, and other departments.




Manage OPD coordination, patient movement, appointments, and follow-ups.
Handle patient queries, requests, complaints, and concerns and coordinate for timely resolution.
Support patient satisfaction and positive patient experience.
Maintain basic patient records, feedback, and service-related documentation.
Provide explicit communication to patients and attendants in Tamil and English.
Follow hospital SOPs, policies, service standards, and patient care procedures.
Coordinate with different departments to ensure smooth workflow and timely service delivery.
Assist in patient feedback collection and service improvement activities.

Pay: From ₹12,000.00 per month

Work Location: In person

📌 Patient Services Officer Theni
🏢 Nalam Hospital
📍 Theni