Company: SME Care Private Limited
Location: Nagpur, Maharashtra
Job Type: Full-Time

Job Summary

SME Care Private Limited is looking for a confident and courteous Customer Relationship Manager (CRM) who can communicate effectively with clients, collect feedback, maintain relationships, and ensure timely follow-ups.

Key Responsibilities
Call existing clients for regular feedback and follow-up
Understand client concerns and coordinate with the internal team
Maintain records of client conversations and feedback
Follow up on pending client requirements
Ensure clients receive timely responses
Update daily calling and feedback reports
Maintain professional and polite communication with clients
Escalate key issues to management

Candidate Requirements




Excellent Hindi and positive English communication
Robust telephonic communication skills
Confident, polite and patient while speaking with clients
Basic computer knowledge
Basic Excel / Google Sheets knowledge preferred
Good follow-up and coordination skills
Previous experience in CRM, telecalling, customer service or client coordination preferred

Experience: 1–4 years preferred
Joining: Immediate / within 7 days preferred

Apply if you are comfortable handling regular client calls, follow-ups and feedback independently.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Manager Crm Nagpur
🏢 SME Care Private
📍 Nagpur