Key Responsibilities
Warm Welcome & Seating: Promptly and professionally greet, welcome, and seat arriving diners.
Reservation Management: Maintain and optimize the restaurant reservation system to maximize table turns and covers.
Guest Recognition & Rapport: Build personal connections with regulars and first-time guests, track preferences, and welcome VIPs.
Feedback & Complaint Resolution: Monitor table satisfaction during and after meals, handle immediate complaints, and escalate severe issues to the restaurant manager.
Sales & Upselling: Promote daily specials, signature dishes, and beverage pairings, and support waitstaff with special requests.
Cross-Department Coordination: Liaise with the kitchen, and service staff regarding dietary restrictions, large parties, or special celebrations.





Required Skills & Qualifications
Education: High school diploma minimum; a degree or diploma in Hotel Management, Hospitality, or F&B; Service is preferred.
Experience: 1 to 2 years of customer-facing experience in hospitality, fine dining, or hotel guest relations.
Interpersonal Skills: Exceptional communication, active listening, empathy, and a calm, polite demeanor under pressure.
Flexibility: Ability to work in weekends, and holidays when dining traffic peaks.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Food provided
Paid time off
Provident Fund

Work Location: In person

📌 Guest Relation Executive Thiruvalla
🏢 Avees River Gardens, Pulinkunnoo, Alappuzha, Mob. 8594054590
📍 Thiruvalla