Job Title: Customer Support Executive (UK Process)

Job Location:
67, Sector 67, ITC 3, SAS Nagar (Mohali)
Ably Soft Building

Shift Timing:
UK Shift – 12:30 PM to 10:30 PM (Monday to Friday, as applicable)

Probation Period:
3 Months

Transportation:
No Cab Facility Provided

Job Responsibilities:
Handle customer queries via phone, email, and chat professionally.
Provide prompt and accurate information regarding products and services.
Resolve customer complaints while ensuring high customer satisfaction.
Maintain detailed records of customer interactions in the CRM system.
Escalate complex issues to the appropriate department when required.
Follow company policies, processes, and quality standards.
Meet individual and team performance targets.

Requirements:
Excellent verbal and written communication skills in English.




Robust problem-solving and interpersonal skills.
Basic computer knowledge and familiarity with MS Office.
Ability to work in the UK shift (12:30 PM – 10:30 PM).
Customer service experience is preferred but freshers with excellent communication skills are welcome to apply.

What We Offer:
Market-competitive salary.
Professional work environment.
Growth opportunities opportunities.
Training and development programs.
Performance-based incentives (if applicable).

Note: Candidates must be comfortable commuting to the office, as no cab facility is provided.

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Customer Support Service Sahibzada Ajit Singh Nagar
🏢 SGK Business Support
📍 Sahibzada Ajit Singh Nagar