Key Responsibilities
Welcome and greet patients professionally and provide a positive first impression.
Manage patient appointments, registrations, check-ins, and check-outs.
Handle incoming calls, WhatsApp enquiries, and appointment-related queries.
Schedule and confirm appointments and coordinate with doctors and therapists.
Maintain accurate patient records and ensure all required documentation is completed.
Explain basic clinic procedures, appointment details, and payment-related information to patients.
Coordinate patient flow and ensure minimum waiting time.
Handle billing, payments, receipts, and daily collection records accurately.
Coordinate with the clinic manager, doctors, therapists, and other staff for smooth operations.
Follow up with patients regarding appointments, reviews, and scheduled visits when required.
Maintain confidentiality of patient information and clinic records.
Ensure the reception area is clean, organized, and presentable at all times.




Assist in maintaining daily reports and other front-office records.
Handle patient concerns professionally and escalate issues to the manager when required.
Support the clinic team with other administrative and operational tasks as assigned.

Requirements
Minimum qualification: 12th pass / Graduate.
Previous experience in a clinic, hospital, salon, wellness, or customer-service role will be preferred.
Positive communication and interpersonal skills.
Basic computer knowledge and familiarity with MS Office.
Good spoken English and local language; Hindi will be an added advantage.
Pleasant personality with a professional and positive attitude.
Ability to multitask and work in a rapid-paced workplace.
Strong attention to detail and organizational skills.

Pay: ₹8,800.00 - ₹24,000.00 per month

Work Location: In person

📌 Receptionist Hrbr Layout (India)
🏢 Skinmatics Dermatology
📍 India