Job Title: Customer Support Executive

Company: Vibecrafts
Location: Sector 8, Noida
Salary: Up to ₹30,000 in-hand per month

Job Summary:
Vibecrafts is looking for a customer-focused Customer Support Executive to handle customer queries and provide timely support across calls, WhatsApp, email, and other communication channels.

Key Responsibilities:
Handle customer queries regarding orders, products, delivery, returns, and complaints.
Track orders and coordinate with dispatch/logistics teams.
Maintain accurate customer and order information.
Follow up with internal teams to resolve customer issues.
Ensure a positive customer experience and timely resolution.

Requirements:




Basic English communication skills and valuable Hindi communication skills.
Freshers can apply; customer service experience is an advantage.
Basic computer knowledge and ability to use email/WhatsApp.
Positive communication, patience, and problem-solving skills.
Candidates who can join immediately are preferred.

Job Location: Sector 8, Noida
Salary: Up to ₹30,000 in-hand/month, depending on experience and skills.

Pay: Up to ₹30,000.00 per month

Perks:
Cell phone reimbursement
Paid time off
Provident Fund

Work Location: In person

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