WE ARE HIRING – TRAVEL & TOUR OPERATIONS EXECUTIVE
SHTC India Holidays – Coimbatore
We are looking for a smart, energetic and customer-friendly Travel & Tour Operations Executive to join our growing travel business.
Key Responsibilities
Handle customer enquiries through WhatsApp, phone calls and walk-ins
Handle customers from Tamil Nadu and other parts of India
Prepare tour packages, quotations and itineraries
Follow up with enquiries and convert leads into bookings
Coordinate hotels, cars, drivers, sightseeing and other travel arrangements
Handle family tours, honeymoon packages, pilgrimage tours and South India holiday packages
Coordinate with customers and drivers during ongoing trips
Maintain booking, payment and customer records
Handle customer requirements and complaints professionally
Prepare daily enquiry and sales reports
Coordinate with hotels and transport suppliers
Upsell suitable travel services and packages
Candidate Requirements
Positive communication in English and Tamil
Hindi speaking is preferable
Hindi-speaking candidates are strongly encouraged to apply
Travel & Tourism experience preferred
Experience in tour packages / car rentals / hotel booking / travel agency is an advantage
Positive knowledge of South India tourist destinations
Valuable WhatsApp, computer and Excel skills
Good customer-handling and sales skills
Positive attitude and willingness to learn
Ability to handle multiple enquiries and follow-ups