Job Title: Australia Shift Telecaller

Job Location: Kolkata

Shift: Morning Shift

Employment Type: Full time

Job Summary

We are looking for confident and communication-focused Telecallers to join our team for the Australia shift. Candidates with prior experience in Energy, Solar, Telecom, or related industries will be preferred.

Key Responsibilities
Make outbound calls to Australian customers and potential clients.
Communicate professionally and confidently with customers.
Explain products/services clearly and address customer queries.
Generate and qualify leads through telephonic conversations.
Maintain accurate records of calls, customer information, and follow-ups.
Follow up with prospective customers and convert leads into prospects.
Meet daily/weekly calling and performance targets.
Maintain a professional and customer-friendly approach at all times.

Requirements
1–3 years of experience in Telecalling / Telesales / BPO / Customer Service.
Candidates with experience in Solar, Energy, Telecom, or Australian process will be preferred.




Excellent English communication and conversational skills.
Comfortable communicating with Australian customers.
Good listening, convincing, and negotiation skills.
Ability to handle objections and customer queries professionally.
Comfortable working in an Australia/night shift.
Basic computer knowledge and familiarity with CRM systems will be an advantage.

Preferred Skills

English Communication | Telecalling | Telesales | Lead Generation | Customer Handling | Solar/Energy | Telecom | Australian Process | Follow-ups | Negotiation

Salary: ₹15,000 – ₹25,000 per month + incentives

Experience: 1–3 years

Immediate Joiners Preferred

Job Types: Full-time, Part time

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:
Sales: 1 year (Preferred)

Language:
English (Required)

Location:
Salt Lake, Kolkata, West Bengal (Required)

Shift availability:
Day Shift (Preferred)

Work Location: In person

📌 Telesales Executive Australian Shift Bidhannagar
🏢 Drishna Infotech
📍 Bidhannagar