05 Oct
|
FIRST INN
|
Hyderabad
05 Oct
FIRST INN
Hyderabad
We are seeking an energetic and target-driven Telesales Executive to join our team in Hyderabad. In this role, you will be responsible for handling incoming customer queries, identifying cross-selling prospects, and conducting outbound calls to prospective leads to drive conversions and customer engagement. Key Responsibilities Inbound Handling: Answer incoming customer inquiries promptly, understand customer requirements, and provide accurate product/service information. Cross-Selling & Up-Selling: Identify customer needs during interactions to recommend complementary products, upgrades, or value-added services. Outbound Calling: Make outbound calls to qualified leads, prospective clients, and existing databases to introduce offerings and schedule follow-ups. Lead Conversion: Guide prospects through the sales cycle, handle common customer objections professionally, and close sales deals. Target Achievement: Meet or exceed designated daily calling quotas, lead conversion metrics, and monthly sales targets. Data Management: Log all call details, customer feedback,
and follow-up schedules accurately into the CRM/tracking system. Candidate Profile & Qualifications Education: Graduate in any stream (B.Com, B.Sc, B.A, BBA, B.Tech, etc.). Experience: 0 to 2 years of experience in telecalling, inside sales, customer support, or BPO voice processes (Fresh graduates with robust communication skills are welcome to apply). Languages: Good command over English and Telugu; proficiency in Hindi is an added advantage. Skills: Active listening, persuasive communication, and negotiation abilities. Positive attitude with resilience to handle call rejection. Basic computer proficiency (MS Excel, web browsing, CRM basics). Perks & Perks Fixed monthly compensation (₹15,000 – ₹18,000). Uncapped monthly performance incentives. Clear internal growth and promotion pathways. Paid training and onboarding support.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Work Location: In person
📌 Telesales Executive Hyderabad
🏢 FIRST INN
📍 Hyderabad