05 Oct
|
MantleSolutions
|
Kochi
05 Oct
MantleSolutions
Kochi
Customer Support Executive (CSE)
Identifying and assessing customers’ needs.
Responding promptly to customer inquiries through calls/email/chat and provide accurate, valid, and complete information.
Acknowledging and resolving customer complaints coordinating with different internal departments.
Keeping records of customer interactions, transactions, comments, and complaints.
Maintaining a positive, empathetic, and skilled attitude toward customers always.
Building sustainable relationships and trust with customers through open and interactive communication.
📌 Customer Support Executive Cse Kochi
🏢 MantleSolutions
📍 Kochi