An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification.
Key Responsibilities:
Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.
Customer Service: Providing information on flights, fares, and policies to travelers.
System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.
Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.
Support: Resolving customer complaints, managing refunds, and assisting with special requests.
Qualifications and Skills:
Education: A high school diploma (10+2)
is required; a diploma in travel and tourism is often preferred.
Experience: Previous experience in airline reservations is highly valued.
Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.
Soft Skills: Solid verbal/written communication, high attention to detail, and ability to work in a rapid-paced workplace.
Flexibility: Willingness to work in shifts, including weekends and holidays.
Typical Requirements:
Location: Often based at airports or travel agency offices.
Experience
0 - 1 Years
No. of Openings
258
Education
Graduate
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
📌 Looking For Air Ticketing Staff Freshers Chennai (India)
🏢 Trijet Aviations
📍 India
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