05 Oct
|
Progressive Techserve
|
India
05 Oct
Progressive Techserve
India
Job description
Provide IT support including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be positive in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have valuable knowledge into Hardware Support (Printer, System Assembling and Disassembling) and Network Support
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should have valuable communication and technical knowledge.
📌 Desktop Support Engineer / Immediate Joiner Kolkata (India)
🏢 Progressive Techserve
📍 India