We are looking for a technically skilled Field System Service Engineer to provide in office installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.

Roles & Responsibilities
- Install, configure, and maintain IT hardware and infrastructure systems
- Provide on-site technical support at customer locations
- Troubleshoot desktops, servers, network devices, printers, and peripherals
- Install and configure operating systems, software, and applications
- Diagnose and resolve hardware and networking issues
- Perform preventive maintenance and system health checks
- Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
- Coordinate with vendors and internal technical teams for escalated issues
- Maintain service reports, installation records, and customer documentation
- Respond to customer service calls and ensure timely issue resolution
- Support AMC / service contracts and maintain customer relationships




- Travel to client sites as required

Requirements
✔ IT Hardware Installation & Troubleshooting

✔ Desktop / Laptop / Server Support

✔ Networking – LAN, WAN, Wi-Fi

✔ Switches & Routers

✔ Windows OS & Software Installation

✔ TCP/IP, DNS, DHCP – Basic Knowledge

✔ Hardware & Peripheral Troubleshooting

✔ Preventive Maintenance

✔ CCTV / Firewall / Backup – Added Advantage

✔ IT Infrastructure Support

✔ Customer Service & Technical Communication

✔ Strong Problem-Solving Skills

Perks
✨ Attractive salary + performance incentives

✨ Field exposure to diverse IT infrastructure projects

✨ Hands-on experience with networking and enterprise IT systems

✨ Technical training and skill development

✨ Career growth in IT Infrastructure & System Integration

✨ Opportunity to work with reputed corporate clients

✨ Travel allowance / reimbursement as per company policy

? Keywords

Field Serv

📌 Field System Service Engineer (Madurai)
🏢 Smart Work Consultants
📍 Madurai