Title: Sales Executive - Lead Conversion - Paytm Money
About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking & Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.
About the Role: We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting.
Responsibilities :
Lead Conversion & Issue Resolution:
● Reach out to leads encountering F&O; segment activation issues and assist them in completing the setup.
● Guide clients through bank proof verification procedures to resolve document rejections.
● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts.
● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation & Re-Engagement:
● Connect with accounts that have active F&O; access but zero trades to encourage initial order execution.
● Reach out to previously active F&O; traders who have dropped off, record their feedback, and re-engage them on the platform. Operations & Daily Reporting:
● Maintain strict daily calling discipline and manage assigned lead queues efficiently.
● Record accurate client responses, drop-off reasons, and feedb
📌 Sales Executive (Mumbai)
🏢 Paytm
📍 Mumbai