05 Oct
|
White Horse Manpower Consultancy P
|
Bengaluru
05 Oct
White Horse Manpower Consultancy P
Bengaluru
AR / O2C / Credit Collections International Voice Process | Bangalore | 2+ Years | Up to 6.5 LPA | Immediate Joiners
Hardcore Job Description
Position: AR / O2C / Credit Collections International Voice
Location: Bangalore
Experience: 2+ Years
CTC: Up to 6.5 LPA
Notice Period: Immediate Joiners
Shift: Night Shift / Adaptable
Job Summary
We are hiring experienced Accounts Receivable / O2C / Credit Collections professionals with strong exposure to international voice-based collections. The candidate will handle international customers through inbound and outbound calls and manage end-to-end collections activities within the O2C cycle.
Key Responsibilities
- Handle Accounts Receivable (AR) collections for international customers through voice process.
- Make and receive inbound and outbound calls to customers regarding outstanding invoices and payments.
- Manage end-to-end Order-to-Cash (O2C) activities related to collections.
- Follow up on overdue invoices, outstanding balances and customer payments.
- Perform account reconciliation and investigate payment discrepancies.
- Handle dispute management, deductions and payment-related issues.
- Work on Credit Management activities including credit limit review and related customer account tasks.
- Handle refunds, order management and credit-related requests.
- Communicate professionally with international customers and resolve collection-related queries.
- Maintain accurate collection records and follow defined process, quality and productivity standards.
- Prepare and respond to customer communications through professional email etiquette.
- Coordinate with internal teams such as Cash Application, Billing, Credit, Sales and Customer Service for issue resolution.
- Meet assigned collection targets, SLA, productivity and quality metrics.
- Work comfortably in night shifts aligned with international business hours.
Mandatory Skills
AR Collections | O2C | International Voice Process | Credit Collections | Accounts Receivable | International Customer Handling | Inbound & Outbound Calls | Dispute Management | Account Reconciliation | Credit Management | Credit Limit Review | Refunds | Order Management | Email Communication
Interested pl send resume
[email protected]
www.WhiteHorsemanpower.in
White Horse Manpower Consultancy Private limited
📌 AR /C / Credit Collections International Voice Process Bangalore 2PlusYrs (Bengaluru)
🏢 White Horse Manpower Consultancy P
📍 Bengaluru