At a glance

Location

South Delhi

Salary

INR 800,000 - 900,000 / Annual

Shift

Day

Urgency

Immediate Joining

Openings

1

Job requirements

Experience

4 - 6 years

Education

Graduate

About The Role

Job Description: City Manager-Warehouse Operations Location: Delhi Employment Type Full-time | In office Experience 4–6 Years Role Description SharePal is hiring a City Manager to lead warehouse operations, fulfilment, inventory, and warehouse teams. The role requires strong ownership of daily operations, stock management, SLA adherence, and customer escalation handling. Key Responsibilities

- Ensure all confirmed orders are dispatched and delivered within the customer's selected time slot, while documenting and resolving operational exceptions.
- Manage warehouse inventory including stock movement, inter-city transfers, asset tagging, replenishment planning, and vendor coordination for repairs.
- Lead warehouse teams by managing hiring, conducting final interviews, handling day-to-day workforce issues, and supporting first-level HR operations.
- Conduct regular inventory audits, oversee anti-pilferage processes, and ensure compliance with daily end-of-shift security checks.
- Act as the primary warehouse contact for customer escalation cases related to damaged products, missing items, disputes, and delivery delays, ensuring quick resolution.




- Share daily operational updates with leadership and track key performance metrics including fulfilment rate, return rate, and replenishment volumes. Requirements
- Graduate (Bachelor's degree in any discipline) is required.
- 4–6 years of experience in warehouse operations, fulfilment, logistics, or city operations.
- Experience managing multi-location or multi-category operational teams.
- Open to intercity travel as per business requirements.
- Comfortable handling first-level HR responsibilities for blue-collar workforce management.
- Hands-on operational approach with strong execution capability beyond reporting and dashboards.
- Ability to identify operational gaps, analyze shortfall reports, and take proactive action independently.
- Prior experience in rental, quick commerce, logistics, or supply chain companies will be an added advantage.

Must-have skills

warehouse operationswarehouse managementWarehouse Operations ManagementInventory ManagementStock ControlFulfilment & Dispatch ManagementTeam & Workforce ManagementOrder ManagementSLA ManagementCustomer Escalation HandlingVendor CoordinationMIS & Operational ReportingRoot Cause AnalysisBlue Collar Workforce ManagementE-commerce OperationsLast Mile Delivery OperationsWarehouse Management SystemsWMSInventory OptimizationQuick Commerce

📌 City Manager- Warehouse Operations (Delhi)
🏢 gatihire
📍 Delhi