06 Oct
|
Digivance Solutions
|
Gurugram
06 Oct
Digivance Solutions
Gurugram
International Taxation – Customer Support Executive
We are hiring candidates with International Taxation experience for a Blended Customer Support (Voice & Chat) role in Gurugram!
Mandatory: International Taxation experience ( Minimum 6 months)
Role: Customer Support – Blended (Voice & Chat)
Education: Graduation mandatory
Work Mode: Work From Office – Gurugram
Working Days: 5 days a week
Shifts: Rotational shifts & rotational week-offs
Cab Facility: Both-side cab
Joining: Immediate joiners preferred
Key Responsibilities:
• Handle customer queries and provide effective resolutions through voice and chat support.
• Maintain a high level of customer service and professionalism during every interaction.
• Follow defined processes, compliance guidelines, and quality standards.
• Document customer interactions and update relevant information accurately.
• Escalate complex or unresolved issues to the appropriate team when required.
• Meet defined quality, productivity, and customer satisfaction parameters.
Interested candidates can Apply Now
📌 Customer Support Executive (Gurugram)
🏢 Digivance Solutions
📍 Gurugram