Roles and Responsibilities :-

- Managing a team of executives/officers/sr. Officers (front line sales)
- Increase penetration & support the organisation in growing market share through frontline sales team
- To ensure sale of finance schemes to customers (within & outside dealership) as per the targets through the front line sales team
- Maintain & improve the relationship with the dealers through frontline sales team
- Resolve the issues escalated by frontline sales team & the dealers
- Acquiring more customers through ADC/rural channel
- Market intelligence / planning & executing activities, lead generation/sourcing
- Managing the team of executives w.r.t. Compliance/policy adherence & regular network visits & managing dcc portfolio




- Femi/ns collection of FEMI bounce case & nonstarter (DCC/NDCC)
- Resolution of customer complaints
- Coordinate with training team to improve the efficiency of the frontline sales team
- Interview & selects DMAs/CSMs and recommend the same to RM & ho for final approval
- Understand various reports & take corrective action with the dealership & frontline sales team
- Maintain & improve the productivity of front line sales team
- Responsible for PDD i.e., post disbursal docs viz., RC details etc.
- Update RMs on daily/weekly basis w.r.t. Targets vs achieved & escalate the issues to them

📌 Area Sales Manager - TW Loans (India)
🏢 SkillLabs
📍 India