Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.

Darwinbox's current-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: D P World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa , EFS Facilities Management, VNG Corporation, and many more.

Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.

About the role:

A Project Manager,



Customer Success runs delivery governance across the CS portfolio, ensuring active projects, transitions, and sold expansions are delivered on schedule and to standard. They hold internal teams accountable to resolution, set the operating standards CS works to, and drive efficiency through automation and AI. Success is measured by retention, leadership NPS, on-time expansion delivery, and gains in CS operational efficiency, including AI and automation adoption.

Shift: 3 :00 pm IST to 12:00 am IST ( or allied US shift)

What you can expect:

• Own the consolidated view of delivery across the CS portfolio — module rollouts, enhancements, change requests, integration changes, and configuration work - with owners, timelines, and status current always .
• Govern implementation-to-CS transitions, enforcing handover exit criteria and securing formal sign-off from Implementation, CS, and the client before hyper care closes, and feeding recurring gaps back

📌 Project Manager (Hyderabad)
🏢 Darwinbox
📍 Hyderabad