06 Oct
|
Savaari Car Rentals
|
Bengaluru
06 Oct
Savaari Car Rentals
Bengaluru
Job descriptionRole Overview
We are looking for a proactive and relationship-driven Key Account Manager to manage and
grow our B2B travel agent network. The role involves handling partner accounts end-to-end,
ensuring seamless trip execution, driving repeat business, and acquiring new travel agent partners.
Key Responsibilities :
• Manage relationships with assigned travel agents and act as their primary point of contact.
• Engage with agents post-booking and coordinate with vendors, drivers, and internal teams to ensure smooth trip execution.
• Handle account operations end-to-end, including follow-ups, issue resolution and escalations.
• Increase bookings from existing partners through regular engagement and account nurturing.
• Identify, onboard, and develop current B2B clients and travel agent partners.
• Work closely with Operations, Supply, Finance, and Customer Support teams to deliver an excellent partner experience.
• Maintain basic reports and account performance trackers using Excel.
Requirements
• 2-4 years of experience in Account Management, Sales, Customer Success, Hospitality, Travel, or related industries.
• Strong stakeholder management and relationship-building skills.
• Excellent communication skills in English and Hindi; additional languages are a plus.
• Go-getter attitude with strong ownership and problem-solving abilities.
• Ability to empathize, manage partner expectations, and handle challenging situations effectively.
• Working knowledge of Excel for basic reporting and daily account management.
• Prior experience in Hospitality, Tours & Travel, OTA, or Car Rental industry will be preferred.
• Proven track record of driving business growth, customer retention, or sales targets.
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📌 Key Account Manager (Bengaluru)
🏢 Savaari Car Rentals
📍 Bengaluru