Hello All,

Greetings from ZettaMine

Role: ServiceNow SPM Business Analyst
Experience: 8 - 12 Years
Location: Mumbai, PAN INDIA
Notice Period: Immediate Joiners
Primary Skills: ServiceNow + Business Analysis + ITSM + SAFe Agile + WSD + Now Assist + ServiceNow SPM

Hiring for one of the Big 4's Clients

We are looking for Immediate to 15 Days Joiners only

Description
Partner with business stakeholders to elicit, analyze, and document requirements for ServiceNow SPM initiatives. Translate business requirements into functional specifications, process flows, user stories, acceptance criteria, and training materials. Lead workshops for process mapping, requirement validation, and solution design.

Responsibilities
• Partner with business stakeholders to elicit, analyze, and document requirements




• Translate business requirements into functional specifications
• Lead workshops for process mapping, requirement validation, and solution design
• Manage stakeholder expectations
• Support testing activities
• Prepare implementation documentation

Requirements
• 10 years of IT experience
• 8 years of business analysis experience
• 8 years of focused ServiceNow implementation experience
• Strong understanding of ServiceNow modules
• Experience with Secure Agile framework

Interested candidates share your updated CV to [email protected] or WhatsApp to (phone hidden).

Thanks& Regards,
Praneeth

📌 [VServiceNow SPM Business Analyst (Mumbai)
🏢 ZettaMine Labs
📍 Mumbai