06 Oct
|
Labosys Instruments India Private
|
Hyderabad
06 Oct
Labosys Instruments India Private
Hyderabad
Company Description Labosys Instruments India Private Limited is a leading and growing distribution company for laboratory equipment, consumables, and life science products in Southern India. Established in 2018, the company has earned a strong reputation for its commitment to quality and customer service. Labosys supplies high-quality laboratory and biomedical instruments and accessories to government organizations, research institutions, universities, schools, colleges, and mining companies. The company focuses on premium laboratory ware, robust inventory management, and solutions tailored to customer needs and comfort. Labosys is dedicated to accurate order processing and fast delivery across Southern India.
Role Description The After Sales Service Specialist is a full-time, on-site role based in Hyderabad. This role is responsible for providing technical support and service for laboratory equipment and instruments after installation, including routine maintenance, troubleshooting, and repair. The specialist will respond to customer service requests, coordinate service visits,
and ensure timely resolution of equipment issues to minimize downtime. Typical tasks include conducting equipment inspections, documenting service activities, maintaining service logs, and collaborating with sales and technical teams to address customer feedback. The role also involves training end users on proper equipment usage, promoting best practices in care and maintenance, and supporting continuous improvement in service quality.
Qualifications
• Solid technical aptitude for laboratory, scientific, or biomedical instruments, with the ability to diagnose and resolve equipment issues efficiently.
• Customer service and communication skills to manage inquiries, explain technical information clearly, and maintain positive relationships with clients.
• Organizational and time-management abilities to handle multiple service requests, maintain accurate documentation, and meet service dead
📌 After Sales Service Specialist (Hyderabad)
🏢 Labosys Instruments India Private
📍 Hyderabad