Job Title: Technical Service Engineer (Willing to travel entire South Indian region)

Experience: 1-4 years

Location: St. Mark's Rd, Bangalore

Job Summary:
The Technical Service Engineer will take end-to-end ownership of customer-facing technical activities, ensuring seamless installation, optimal performance, and high customer satisfaction. This role requires proactive planning, independent execution, and close coordination with customers and internal teams to deliver a reliable and safe product experience.

Key Responsibilities:
Installation, Commissioning & Technical Ownership:
• Lead on-site installation, commissioning, and testing of machines to ensure readiness and compliance with technical standards.
• Take ownership of troubleshooting, breakdown resolution, and maintenance activities for assigned customers.
• Execute preventive maintenance plans and ensure machines operate at optimal performance levels.
• Conduct safety checks on all installed machines and ensure adherence to safety and quality guidelines.




• Continuously work on improving machine performance by identifying technical gaps and recommending solutions.

Technical Support, Training & Relationship Management:
• Act as the primary technical point of contact for customers, addressing queries via calls, emails, and in-person interactions.
• Lead customer training sessions on product usage, basic troubleshooting, and best practices.
• Build long-term, trust-based relationships with customers through explicit, proactive, and solution oriented communication.
• Ensure timely resolution of customer issues and escalate concerns appropriately when required.

Preventive Maintenance, Documentation & Reporting:
• Plan and execute preventive maintenance schedules for existing customers in coordination with internal teams.
• Prepare and maintain accurate service documentation, installation records, and maintenance reports.
• Analyze service data to identify recurring issues and support continuous improvement init

📌 Technical Service Engineer (Bengaluru)
🏢 InBody India
📍 Bengaluru