Position: CMS & EE Hybrid Specialist
Experience: 2–5 Years
Job Location: Delhi NCR Preferred
Work Mode: Hybrid
Shift Timing: 3:00 PM – 12:00 AM IST
Employment Type: Full-time
About the Role
We are looking for a CMS & EE Hybrid Specialist who can independently handle both website/CMS operations and technical operations/service support.
The ideal candidate should have hands-on experience working across CMS/content management activities as well as ticket-based technical operations, with the ability to manage requests, follow established processes, coordinate with technical teams and maintain accurate documentation.
Experience working on US-based projects or with international clients is preferred.
Key Responsibilities
CMS & Website Operations
• Manage website content creation, updates and publishing through CMS platforms.
• Update pages, banners, buttons, cards, headers, footers and other website components.
• Manage faculty, staff, directory and profile information.
• Update calendars, events, schedules and other structured website content.
• Manage PDFs, documents,



images and downloadable resources.
• Perform bulk file uploads and resource linking.
• Support forms and registration-related updates.
• Identify and fix broken links and incorrect resource references.
• Perform minor CSS and website formatting changes.
• Support accessibility, usability and content-quality improvements.
• Perform website QA before publishing.
• Support bulk content and data updates.
• Maintain secure URLs and public resources.
• Document completed work and update relevant tickets.
EE / Technical Operations
• Manage operational tickets through Zendesk and Jira.
• Coordinate SSL renewal and certificate-related activities.
• Handle CSR requests and certificate collection.
• Coordinate DevOps installation requests and schedules.
• Coordinate test-instance refreshes.
• Raise and track Apache restart requests.
• Handle IP-whitelisting requests and perform initial troubleshooting.
• Follow up wi

📌 CMS & IT Operations Specialist (New Delhi)
🏢 Arete Software
📍 New Delhi