Company: Careernet

Website: Visit Website

Business Type: Enterprise

Company Type: Product

Business Model: B2B2C

Funding Stage: IPO/Public

Industry: Retail

Salary Range: ₹ 18-45 Lacs PA

Job Description

This is a Permanent role with a Big-5 client of Careernet.

Our Digital Solutions team goes beyond traditional IT. We are a team-oriented, agile, and customer-centric group of problem solvers who are passionate about innovation and technology. We continuously explore advancements and leverage them to drive business outcomes, enhance user experience, and support enterprise-wide transformation.

Role Summary

As part of the Enterprise Tools Engineering team, you will leverage your ServiceNow expertise to design, develop, and optimize solutions that improve efficiency and productivity across the organization. You will collaborate with cross-functional teams including ITSM, HR, Security, Vendor Management, and CMDB teams to deliver scalable and intelligent workflows for over 45,000 users.You will play a key role in driving continuous improvement by applying best practices,



recommending platform enhancements, and contributing to the ServiceNow roadmap to address complex business challenges.

Key Responsibilities

ServiceNow Administration & Development

• Act as a ServiceNow Administrator/Developer
• Design, develop, and maintain ITSM modules including Incident, Problem, and Change Management
• Configure and manage:
• Business Rules, Script Includes, UI Scripts, Client Scripts, UI Policies
• Workflows, Assignment Rules, SLAs, Notifications, and Templates
• Administer and enhance Service Catalog and related components (Catalog Items, Record Producers, Order Guides)
• Configure ServiceNow Portal using AngularJS
• Develop workflows and integrations using Flow Designer
• Manage data imports and transformation maps
• Implement platform configurations across ITSM modules

Automation & Integration

• Implement and manage ServiceNow Discovery
• Integrate third-party system

📌 Lead Servicenow Developer (Chennai)
🏢 Sourcingxpress
📍 Chennai